1.  We recommend everyone click the menu item CEUs > Discounts. Here you can choose from different packages and see our special offers. We offer an Unlimited CEUs package (Annual CEU Subscription) for $129 (save $10 off your initial purchase!), multiple 12 hour packages for $85, and topic bundles for $16 that make it easy for you to get your necessary CEUs. You can also access our free course from the Discounts page. You may obtain other discounts on our Real-Time Live Broadcast page (our Interactive Webinars). There's also no need to register first - that's done automatically when you check out!
  2.  To purchase individual courses, choose either CEUs > Live (recorded with live credit), Self-Directed, or Real-Time Live Broadcast, then select your course. The credit hours for a course are listed next to the course name. You may click on any of the topic categories to see those specific courses (Live and Self-Directed only, e.g. Medical Errors / Patient Safety, Infection Control, Ethics). Whether you are taking Live, Self-Directed, or Real-Time Live Broadcast courses, at this point you may choose a course.
  3. If you have not yet purchased the course, the Live and Self-Directed courses will be in a white box and you will see "Take this Course" below the course name (for Real-Time Live Broadcast courses, click the course name). Click this link to purchase and enroll in the course. Clicking the course name will take you to the course page, where you may review the course objectives. Click "Take this Course" to purchase and enroll in the course. Once you have paid and returned to the course, click on Lesson 1: Start This Lesson to begin (from 6 AM-11:30 PM Central Time for Live courses).
  4. If you have purchased a course or enrolled in an Annual CEU Subscription, the course will be in a black box on the CEUs > Live or Self-Directed page. It will be one of your enrolled courses on the Account > Courses page. Click the course name and when the course page loads,  click on Lesson 1: Start This Lesson to begin (from 6 AM-11:30 PM Central Time for Live courses). If you are using a tablet, put it in landscape mode (sideways). When using portrait mode (vertical) the play button on the videos may not show up. Please note Internet Explorer is no longer supported by Microsoft and our website will not work properly using that browser.
  5. Our Live courses are available from 6 AM-11:30 PM Central Time. You will not be able to take any lessons prior to or after those times - you will instead see a course page with dates and times our Live courses are open. If you leave a course in progress and wish to return to it later, find it on the Account > Courses page and click on "Continue" to the right of the course. Your progress up-to-date will be indicated on incomplete courses. Incomplete/not started courses will have a gray circle beside the course name.
  6. A course that has "SD" at the end of its name is a Self-Directed course. A course that has "Live Broadcast" at the end of its name will be broadcast only on specific days and times.
  7.  When you take our Live or Self-Directed courses, on each lesson page there is a grayed out "MARK COMPLETE" button below the presentation. After you watch the entire lesson video it becomes green. You may click the green button to move to the next lesson or wait for the next lesson to automatically load. You can also click the next lesson on the right side of the page to move on. There is not a timer for self-directed lessons.
  8.  If you have any questions regarding content, you may email the course instructor by clicking on the "CONTACT INSTRUCTOR" button on the right side of the page.
  9. Self-Directed courses require passing a post-test with a score of 80% or greater.
  10. Once you have completed all the material, the last lesson is a course evaluation which automatically appears. Complete the evaluation and click the SUBMIT button.
  11. After clicking the SUBMIT button on the course evaluation page, you will be returned to the Account > Courses page. Find the course you just took in the Completed Courses section (it will have a check mark inside a green circle) and click on "Print Your Certificate" to the right of the course title. You may print your certificate and/or save it to your computer, USB drive, the cloud, or whatever electronic means of storage you prefer.
  12. If you participate in one of our Real Time Live Broadcast (Interactive Webinar) courses, be aware the evaluation link will remain open for one (1) hour following the broadcast. If you fail to complete the evaluation during this time frame, you will not be able to obtain a certificate for the class.